Terms and Conditions

Welcome to a world where tradition meets modern craftsmanship. By purchasing our Divya  Akhand Jyot Diya, you agree to the following terms and conditions crafted to ensure transparency, quality, and satisfaction.

Vigox International Private Limited is a globally recognized company specializing in exports, manufacturing, and innovative product lines. With a strong foundation in tradition and quality, we proudly present Divine Season—a brand committed to delivering cultural and spiritual products like the Divya Akhand Jyot to customers worldwide.


1. Product Authenticity

  • Each Divya Akhand Jyot Diya is handcrafted with precision using 100% pure brass and goes through rigorous quality checks.
  • Slight variations in texture or finish are a testament to its artisanal craftsmanship and uniqueness.

2. Order Confirmation

  • Once an order is placed, it is considered final and cannot be modified or canceled.
  • You will receive a confirmation email with all the details of your purchase.

3. Payments

  • We accept multiple payment options, ensuring a seamless checkout experience for all our customers.
  • Payments must be completed at the time of purchase to confirm your order.

4. Shipping & Delivery

  • We deliver your diya with utmost care, securely packed to ensure it reaches you in perfect condition.
  • Delivery timelines are based on the shipping destination and will be provided at checkout.
  • While we strive for timely delivery, delays due to unforeseen circumstances may occur and are beyond our control.

5. Usage Guidelines

  • Our Divya Akhand Jyot Diya is designed for ceremonial, spiritual, and decorative purposes.
  • Follow the included instructions for proper use and care to ensure a long-lasting experience.

6. Returns & Refunds

  • Due to the sacred nature of our product, all sales are final.
  • In rare cases of damage during transit, contact us within 12 hours of delivery with photographs of the issue.
  • Approved claims will be eligible for a replacement or refund, processed within 4-5 business days.

7. Safety & Care

  • Handle the diya carefully, especially when lit, to prevent accidents or injuries.
  • Regular cleaning with mild solutions will help maintain its shine and durability.

8. Intellectual Property

  • The design and concept of the Divya Akhand Jyot Diya are unique to Divine Season.
  • Unauthorized reproduction, distribution, or resale of the product is strictly prohibited.

9. Bulk Orders

  • Special pricing is available for bulk orders for temples, gifting, or ceremonies. For details, contact us directly at divineseason08@gmail.com.

10. Limitation of Liability

  • We are not liable for any damages arising from improper use of the product. Our liability is limited to the product's purchase price.

11. Updates to Terms

  • These Terms and Conditions may be updated periodically. Customers are encouraged to review this page regularly for any changes.

 

By purchasing our Divya Akhand Jyot Diya, you’re not just buying a product; you’re embracing a tradition that illuminates homes and hearts. Thank you for trusting us to be part of your spiritual journey.